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Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.
Key Responsibilities:
- Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
- Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
- Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
- Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
- Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.
Qualifications:
- Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
- Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
- Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
- Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
- Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
- Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
- Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
Compensation: $55,000.00 - $60,000.00 per year
Being part of the Sassy Bass team means working with a crew that’s committed to celebrating the adventure of the food, the fun, and the Sassy experience.
It means working as a team, making friends, building skills, and getting paid – all while crafting a rewarding career on Alabama’s beautiful Gulf Coast.
It means working in a friendly and fast-paced environment where a sense of humor isn’t only encouraged, it’s expected. It’s a great feeling to serve up the Sassy experience with a friendly smile, good music, great food and a supportive team committed to one another.
A career with Sassy Bass means knowing that no two days will ever be the same – but every day will be amazin’!
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Growth Opportunities
Sassy Bass is not just a workplace; it's a platform for your professional growth.
We invest in our team, providing training and development opportunities.
We invest in our team, providing training and development opportunities.
Collaborative Culture
Join a family of like-minded individuals who value teamwork, creativity, and a shared passion for delivering exceptional experiences.
Competitive Pay
Your talent deserves recognition. At Sassy Bass, we offer competitive pay that reflects your skills and dedication.
Your success is our success, and we believe in compensating you accordingly.
Your success is our success, and we believe in compensating you accordingly.
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